Rick's Auto Service

Mishawaka Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
Call us: (574) 255-4724
5

Place is real nice ! I almost had a free cookie and Starbucks but I resisted. The guys at the front desk make you feel welcomed.

4

good value at a fair price

5

I enjoy the customer service you provide and the professional experience you implement with each customer.. I am so grateful we found you. Thank you Ricks Auto Service

5

left a bad review, then they resolved the issue, so i’m leaving a good review to cancel it out!

Alex, Thank you for doing that. Rick

- Rick's Auto Service
5

Great service & free loaner vehicles at a fair price!

5

I was very pleased with their friendly and helpful services. They were very prompt.

1

took my car there for an alignment, left with a loose control arm, tried to charge me $700 to replace their mistake. don’t align a car with a loose control arm!

Alex, We are sending full refund for service you paid for. We did make a mistake by trying to do an alignment with worn out suspension parts. We quoted a price to have the control arms done because they were worn out not because we caused a problem which you mentioned that you had an Uncle who would replace your control arms. I apologize for your inconvenience and am sorry we could not meet your needs. Sincerely, Rick Worked out the customer concern with him. He then left a 5 star review

- Rick's Auto Service
5

I came to Rick's to have them inspect a used vehicle I was thinking about purchasing from a lot down the road. They had time to take it right when I could get there. I sat in their waiting room, and noticed that they had free cookies, water and various other amenities. They also had an area of kids books and coloring tools. That room alone showed me that they care about their customers. After I fell asleep in about 5 seconds flat, I was woken up by a technician saying my name. He took me to the back shop, where the car was up on a lift. He proceeded to coordinate what he found on the car with the printed itemized list in his hands. I know a bit about cars, but he didn't know that. He still explained everything in a way that expressed each item's severity. He was very honest about everything. Being guided around the car while it was still in the air was so much help! Back in the office, I paid the inspection fee, and thanked them for their help, and they gave me a rose. He said they give one to every customer. I had just gotten married a week ago, and she loved the rose. I've lived in Elkhart for almost 6 years, and haven't been able to find a good, honest, regular mechanic. That stretch is over. Rick's will be getting my service until I move away, or until we all get around by teleportation, haha! ALSO!...that lifetime oil change deal is crazy! Crazy good, that is.

5

HIGHLY RECOMMEND! This is the second time I've taken my car to Rick's. The first was for a water pump, this last time was for an issue that I thought was my transmission. They did a diagnostic but since it wasn't a fully needed, they didn't charge me the full price. Instead I just got a transmission flush and my car runs so much better. If you're looking for someone honest and reasonable definitely give Rick a try . They even have free loaner cars while they work on yours!

5

Great service