My brakes were practically going to the floor, so I was sure I needed new brakes. Brought it in and they removed all 4 tires to look at them, discovered it was just an adjustment needed and only charged me for that labor! On top of it, I had previously purchased a Lifetime Oil Change package from Rick's ~ a deal too good to pass up ~ which they're discontinuing. Rather than just saying they're quitting, they bought the package back from me, not charging me for the oil changes I'd already received and putting the balance on account for me to charge against for future services....all because they wanted it to be fair to me! THAT's the kind of people I want to keep working with! Hats off to Rick and his crew for always maintaining the highest standards in life and business!
Thanks Lin for sending your husband in with his Ford Escape. I'm glad we were able to locate and repair the loud noise in the rear suspension along with repairing the front brakes. I'm happy that I've gotten to know you through BNI and not only do you bring you vehicle in for service but your husband really shows allot of appreciation for the service we give him. Thanks again.
- Rick's Auto Service