5

Excellent service !!!Goes above and beyond!!!

Response from Rick's Auto Service - This car had another problem with the electrical lock solenoid which was a different problem. We picked the car up from her place of work and fixed it for the customer at no charge. Customer was very very happy.

- Rick's Auto Service
5

Was very happy with the concern and courteous service of my recent needs. Enjoyed the comfortable atmosphere at Rick's! Will definitely return for future needs!

4

Here's the thing: I just spent a ton of money on my '00 Concord, but it needed a lot of different things repaired. E.g., leaky radiator fluid, coming from 3 separate places including the water pump! Oil was leaking from the pan, it needed a gasket, and there was another problem I am forgetting. It was perfect for a week then the gear shifter would not move out of 'park' on a very cold morning. I had it towed in. Rick gave me a good price on replacing a bad lock-out solenoid, plus a loaner, and fixed it. The next morning it was stuck in park again. I called Rick and he immediately came and towed it in, found the (new) problem - water had entered a old cable & froze, not allowing the shifter to shift - and said he'd fix it at n/c. When his guy was lowering the sub chassis to get at the cable he found a found a bolt and bushing which they had to replace, anyway the whole thing would have cost me $450 but Rick took care of it for free, instantly moving up a galaxy in the star chart

5

I dropped my vehicle off without an appointment and in an emergency and Rick's was kind enough to provide me with a loaner vehicle for the day. The expert staff looked at me vehicle and determined the problem quickly!

5

You folks are fantastic!

5

We get an accurate diagnosis-- not only of an obvious problem, but conditions and potential problems, Rick and his staff will tell us the priorities, the costs, and we know what to keep an eye on. Our vehicles are dependable, thanks to the care and attention they get at Ricks Auto Service.

5

Keep up the good work

5

I like the fact that they get the work done on my quickly and efficiently. I can wait in the waiting room and have a cup of coffee, tea or hot chocolate. Getting a rose before I leave is an added plus.

5

Always reasonable, always done correctly and safely, and always friendly and helpful. Fabulous service all around.

5

Always pleased with the service you give us.

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