Mishawaka Auto Repair

1433 reviews
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5

Excellent customer service - very polite and professional on the phone and in person; quick diagnostics and repaired the vehicle quickly. Very pleased with the service!

Thank you Shannon from allowing us to service your Dodge Grand Caravan and replacing the muffler, I'm so happy that we could provide excellent service for you.

- Rick's Auto Service
5

Great fast service

Thank you Norma for bringing in your Jeep Liberty for diagnosing the no start condition and replacing the Ignition Switch. We appreciate the five star review.

- Rick's Auto Service
5

A great place. I will definitely bring my car back again. I also will recommend to my friends and family to take their cars there

Thank you Debra for bringing in your Chevy Malibu for an oil change and for testing out the problem with your temperature gauge. Glad we could help.

- Rick's Auto Service
5

A+

Thank you Bill for the 5 star review and for the A+, happy to be of service to you.

- Rick's Auto Service
5

Rick's Auto Service provided quality, honest, professional service. They worked around my work schedule, explained the needed repairs thoroughly, and performed the service quickly. From my very first call to picking my vehicle up, everyone was so courteous. I will recommend (and already have!) Rick's and will definitely remain a loyal customer.

Thanks Leah for bringing in your Jeep Liberty for an oil change, power steering repair, water pump and thermostat replacement. I'm glad we were able to provide quality service to you. Thanks again for the great review.

- Rick's Auto Service
5

Good service and good working relationship.

Thank you Mary for entrusting us with servicing you Nissan Juke. Happy to see you also signed up for our oil change club which helps reduce the cost of maintaining your vehicle.

- Rick's Auto Service
5

Greg and Rodney are excellent at taking great care of your customers Thanks Rick

Thanks Ed for bringing in your Toyota Rav 4 for the normal maintenance service including the oil change.

- Rick's Auto Service
1

Told them exactly what part was broken before taking it in for repair. Charged me $100 for "diagnosis" to tell them the same thing I already told them was broken.

Our policy is always to properly test before we replace any parts, we do this because what customer thinks needs replacing is not always what it ends up actually needing or all that it needs. I went back over the conversation you had with Greg and he did mention that our standard testing is $99.00 which in this case includes removal of the air box assembly for testing and reassembly. Text messages show that you didn't want to spend the money now, he offered payment options which you decided you did not want to do but did show that you knew there was a charge for testing. If you would like to discuss this further please give me a call. Rick

- Rick's Auto Service
5

I have heard outstanding things about Rick’s for several months so when my battery started to act up I jumped at the chance to give them a try. I got 3 quotes and they came in the lowest and longest warranty and it didn’t stop there, Rodney and his team were outstanding! They will be my first call moving forward no matter what!! The owner Rick was a very nice man of faith as well and you can feel the love from the entire staff.

Thanks bill for bringing in your Nissan Altima for the battery replacement, the general check over and for the air filter replacement. It's always great to earn a new customer's trust!

- Rick's Auto Service
4

Excellent work in the time promised. Josh (mechanic) very knowledgeable and pleasant . Waiting area very clean and they have cable tv,wifi,and coffee. The owner Mr. M.is very nice and follow up with the customers . I would recommend Rick's Automotive for your Mercedes Benz services .

Thank you Shirley for the great review. I'm not sure that you have the right Rick's Auto Service. We are located in Mishawaka Indiana. We do not have a Josh who works for us and my name is Rick Thomas - the owner.

- Rick's Auto Service
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